Game Stuttering Exactly Every 10 Seconds

Some  suggestions/ideas of things to check/try: (if you haven’t already) 

Set the game file priority to ’high’ in task manager 

Disable Dynamic Tick.

CMD -

bcdedit /set disabledynamictick yes

bcdedit /set useplatformclock true

bcdedit /set tscsyncpolicy Enhanced -Restart PC

Set Intel Graphics Power Plan to ’maximum performance’

- Edit power plan - advanced power - power options - advanced settings - Intel(R) graphics settings - settings - select Maximum Performance

Disable everything in the Xbox Game Bar App (or delete it entirely from the computer) or atleast disable Background Recording/capture and Audio Recording - set to OFF. 

Disable unnecessary Background Apps. ex. Third party antivirus, game pass widget,, PC cleaner, and similar stuff.

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@RyanJMetcalfe97 wrote:

Product: F1 23
Platform:PC
Please specify your platform model. PC
Summarize your bug Game micro-stutters exactly every 10 seconds making it unplayable. The stutter is not registering as a FPS drop.
What is your 16 digit Report Code?
Can you please provide the name of your current internet service provider?
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? Playing the game in any mode.
What happens when the bug occurs? Exactly every 10 seconds the game freezes for around 0.5 seconds.
What do you expect to see? Game freezes/stutters.

‌

When running F1 23, I'm getting a micro-stutter exactly every 10 seconds which is making the game unplayable. This stuttering occurs in all game modes and in the main menu. 

The stuttering occurs when running a benchmark however it does not register as a frame drop. 

This is only occurring in F1 23 and F1 22, no other games are having this issue on my system. Assetto Corsa, ACC, and iRacing all run perfectly. 

System specs:

128GB DDR4

RTX 3090

i9-7980XE

Game installed on an 850 EVO SSD (and also tried on a 960 EVO)

I have troubleshooted the following and nothing has fixed it. 

- I have verified it's not graphics/video settings in-game causing the issue by individually adjusting all settings and also by dropping graphics settings to lowest and the issue still persists. I have also tried in all variations of Windowed/Fullscreen etc and there is no impact. 

- Updated to latest version of Windows

- Clean install to latest Nvidia drivers through DDU

- Clean reinstall of the game

- Reinstall of the game to a different drive

- Ruled out the monitor/cable as tested with a different screen

- Disabled all non-essential background programs

- Disabled OpenVPN

- Disabled and then uninstalled Asus AI Suite 3

- Uninstalled peripheral software including Corsair Link and icue

- Unplugged both ethernet connections for WAN and LAN

- Updated motherboard BIOS to latest

- Unplugged wheel (Fanatec CSL DD)

- When logging with hwinfo, there are no spikes or anything unusual at the 10 second mark - ie so doesn't seem to be CPU or GPU throttling.

- Individually changed each game-specific setting in Nvidia Control Panel

- Updated audio drivers

- Disabled all audio devices, including onboard and external USB DAC

- Given the exact 10 second frequency of the stutter, I thought it could be USB related. However I have ruled this out: 

- Unplugged all USB devices

- Unplugged the USB controller on my CPU AIO cooler

- Updated USB drivers

- With Event Viewer in Windows, there are no logs for a device being unplugged/plugged-in every 10 seconds, so can rule out a USB issue.

I have spent a long time trying to fix this issue. I believe the problem is with the game as the issue is not happening in any other games. Could there be a unique background process I have not discovered that is affecting just the F1 games? It's at the point now where I'm considering a full Windows reinstall, but I'm reluctant as I'm not confident this would fix the issue given that other games are running perfectly fine. 

Has anybody experienced anything similar to this? Any assistance would be most appreciated. 

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What display are you using? Post a dxdiag as well please.

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@WigglyStyle wrote:

Some  suggestions/ideas of things to check/try: (if you haven’t already) 

Set the game file priority to ’high’ in task manager 

 

Disable Dynamic Tick.

CMD -

bcdedit /set disabledynamictick yes

bcdedit /set useplatformclock true

bcdedit /set tscsyncpolicy Enhanced -Restart PC

 

Set Intel Graphics Power Plan to ’maximum performance’

- Edit power plan - advanced power - power options - advanced settings - Intel(R) graphics settings - settings - select Maximum Performance

 

Disable everything in the Xbox Game Bar App (or delete it entirely from the computer) or atleast disable Background Recording/capture and Audio Recording - set to OFF. 

Disable unnecessary Background Apps. ex. Third party antivirus, game pass widget,, PC cleaner, and similar stuff.

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Quite advanced troubleshooting.

There is no need to elevate the game priority, that's ages old advice when games and cards were less powerful.

No need to change the Intel GPP either.

I agree disable the XB Game Bar and service if you wish (unless of course, it has something you want or desire....)

Agree with BG apps, don't use selective startup though, just de-fluff the PC. Uninstall unwanted apps and disable auto-start on those you don't need at start (every start). Not rocket science.

But yeah, hardware first, ensure it's updated, which is why I requested the dxdiag. 😃

You'd be surprised that most people think that they've updated everything. Another pair of eyes never hurts.

Edit: That's a ridiculous amount of cores and RAM. Post your hardware_settings_info.xml

Hey, thanks for your assistance.

I've attached my hardware_settings_info.xml (shared as txt as it the forum won't allow xml upload) and dxdiag. As far as I know, everything is up to date but you may see something in the data that I haven't.

It's certainly a lot of cores and RAM! It's not primarily a gaming rig. 

I have tested on three different displays using different outputs from the 3090 with the exact same issue across all three, so can fairly confidently rule them out.

- Samsung Odyssey G65B

- Dell U2718Q

- MSI Prestige ps341wu

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@RyanJMetcalfe97 wrote:

Hey, thanks for your assistance.

I've attached my hardware_settings_info.xml (shared as txt as it the forum won't allow xml upload) and dxdiag. As far as I know, everything is up to date but you may see something in the data that I haven't.

It's certainly a lot of cores and RAM! It's not primarily a gaming rig. 

I have tested on three different displays using different outputs from the 3090 with the exact same issue across all three, so can fairly confidently rule them out.

- Samsung Odyssey G65B

- Dell U2718Q

- MSI Prestige ps341wu

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Mainboard make and model I know it's probably ASUS but the model will help.

Drive C low on space.

It's a ROG Rampage VI Extreme.

Game isn't installed on the C drive. Tried reinstalling on two other drives, same issued persisted so can rule out storage device. 

I can only see this as a display sync issue. 

Do you have a frame counter? I use Afterburner.

Counter-intuitively, reducing graphics settings is likely to make the issue worse. 

Delete the hardware-settings-config.xml

DDU the Nvidia driver. Don’t optimise or set anything in the driver or GFE. 

Run the game at the monitors native resolution and in High or Ultra High preset. 

Enable V-SYNC in game, set to highest resolution supported. Turn off the in-game frame limiter.

Disable DLSS use TAA for AA. Don’t use RT. 

The monitor should frame limit. Report your FPS in that mode or if the game exhibits the stutter in benchmarks as you say, post the benchmark.xml file

Thanks.

Thanks. I've tried all those but none have fixed it. 

The exact issue persists across three different monitors I've tested this with. 

Please see attached benchmark xml and CSV. The frame time CSV shows the stutter happening exactly every 10 seconds, with the first occurring at 9.04387.

To confirm, this is happening in only the F1 game, I'm getting no stuttering in anything else eg AC, ACC, iRacing. 

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@RyanJMetcalfe97 wrote:

Thanks. I've tried all those but none have fixed it. 

The exact issue persists across three different monitors I've tested this with. 

Please see attached benchmark xml and CSV. The frame time CSV shows the stutter happening exactly every 10 seconds, with the first occurring at 9.04387.

To confirm, this is happening in only the F1 game, I'm getting no stuttering in anything else eg AC, ACC, iRacing. 

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As I suspected, the framerate is too high. You have 287FPS, no display is going to sync at that.

Both the connected screens are 60Hz native at the resolutions selected. You're going to have to reduce the framerate. This is achieved by turning up the settings. Ultra / RT is one way!

There may be an issue with which is your primary display. There is also one screen running WS and one UW. Unsure of how you've got the game configured. 

State primary and secondary and if secondary is duplicate / extended etc.