Online Services Error Message with Error Code: 2631071469:S in F1 23 on PS4
Product: F1 23
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Slim
Summarize your bug Since the day of purchase, I have been consistently encountering an online services error message while attempting to play F1 23 on my PS4. The error message appears right after the initial "Communicating with online services" message, accompanied by the error code: 2631071469:S. I have attempted various troubleshooting steps to resolve the issue, including network troubleshooting on both my router and console. Additionally, I have verified the status of my PSN and EA subscriptions, which appear to be active and in good standing. It is important to note that this issue is exclusive to F1 23, as I have not experienced similar problems with other games or online services.
What is your 16 digit Report Code? PKJM-DMAV-VGGV-SVSM
Can you please provide the name of your current internet service provider? Rain
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? No
Steps: How can we find the bug ourselves? Start the F1 23 game on your PS4 and attempt to access the online services or multiplayer modes.
What happens when the bug occurs? The error message pops up
What do you expect to see? I expect to be able to connect to the online services in F1 23 without encountering the error message and code mentioned above. This will allow me to access the game's online features and play seamlessly with other players.
- PS4 console is up-to-date with the latest system software.
- Internet connection is stable and functioning properly for other online activities.
- No other notable issues or error codes encountered on the PS4 or F1 23.
