Forum Discussion

Re: Game Stuttering Exactly Every 10 Seconds

Some  suggestions/ideas of things to check/try: (if you haven’t already) 


Set the game file priority to ’high’ in task manager 

 

Disable Dynamic Tick.

CMD -

bcdedit /set disabledynamictick yes

bcdedit /set useplatformclock true

bcdedit /set tscsyncpolicy Enhanced -Restart PC

 

Set Intel Graphics Power Plan to ’maximum performance’

- Edit power plan - advanced power - power options - advanced settings - Intel(R) graphics settings - settings - select Maximum Performance

 

Disable everything in the Xbox Game Bar App (or delete it entirely from the computer) or atleast disable Background Recording/capture and Audio Recording - set to OFF. 

Disable unnecessary Background Apps. ex. Third party antivirus, game pass widget,, PC cleaner, and similar stuff.

12 Replies

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @WigglyStyle wrote:

    Some  suggestions/ideas of things to check/try: (if you haven’t already) 


    Set the game file priority to ’high’ in task manager 

     

    Disable Dynamic Tick.

    CMD -

    bcdedit /set disabledynamictick yes

    bcdedit /set useplatformclock true

    bcdedit /set tscsyncpolicy Enhanced -Restart PC

     

    Set Intel Graphics Power Plan to ’maximum performance’

    - Edit power plan - advanced power - power options - advanced settings - Intel(R) graphics settings - settings - select Maximum Performance

     

    Disable everything in the Xbox Game Bar App (or delete it entirely from the computer) or atleast disable Background Recording/capture and Audio Recording - set to OFF. 

    Disable unnecessary Background Apps. ex. Third party antivirus, game pass widget,, PC cleaner, and similar stuff.


    Quite advanced troubleshooting.

    There is no need to elevate the game priority, that's ages old advice when games and cards were less powerful.

    No need to change the Intel GPP either.

    I agree disable the XB Game Bar and service if you wish (unless of course, it has something you want or desire....)

    Agree with BG apps, don't use selective startup though, just de-fluff the PC. Uninstall unwanted apps and disable auto-start on those you don't need at start (every start). Not rocket science.

    But yeah, hardware first, ensure it's updated, which is why I requested the dxdiag. 😃

    You'd be surprised that most people think that they've updated everything. Another pair of eyes never hurts.

    Edit: That's a ridiculous amount of cores and RAM. Post your hardware_settings_info.xml

  • Hey, thanks for your assistance.

    I've attached my hardware_settings_info.xml (shared as txt as it the forum won't allow xml upload) and dxdiag. As far as I know, everything is up to date but you may see something in the data that I haven't.

    It's certainly a lot of cores and RAM! It's not primarily a gaming rig. 

    I have tested on three different displays using different outputs from the 3090 with the exact same issue across all three, so can fairly confidently rule them out.

    - Samsung Odyssey G65B

    - Dell U2718Q

    - MSI Prestige ps341wu

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @RyanJMetcalfe97 wrote:

    Hey, thanks for your assistance.

    I've attached my hardware_settings_info.xml (shared as txt as it the forum won't allow xml upload) and dxdiag. As far as I know, everything is up to date but you may see something in the data that I haven't.

    It's certainly a lot of cores and RAM! It's not primarily a gaming rig. 

    I have tested on three different displays using different outputs from the 3090 with the exact same issue across all three, so can fairly confidently rule them out.

    - Samsung Odyssey G65B

    - Dell U2718Q

    - MSI Prestige ps341wu


    Mainboard make and model I know it's probably ASUS but the model will help.

    Drive C low on space.

  • It's a ROG Rampage VI Extreme.

    Game isn't installed on the C drive. Tried reinstalling on two other drives, same issued persisted so can rule out storage device. 

  • WigglyStyle's avatar
    WigglyStyle
    2 years ago
    @SteveJackson You’re probably right. They were just some steps/ tips I stumbled upon recently (wasn’t related to my issue, but thought it was worth a bookmark)
    They were from an article/guide about troubleshooting the game stutter issues with windows 11, if the latest update didn’t fix it. Thought OPs problem sounded like it could be similar or related.
  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    I can only see this as a display sync issue. 

    Do you have a frame counter? I use Afterburner.

    Counter-intuitively, reducing graphics settings is likely to make the issue worse. 

    Delete the hardware-settings-config.xml

    DDU the Nvidia driver. Don’t optimise or set anything in the driver or GFE. 

    Run the game at the monitors native resolution and in High or Ultra High preset. 

    Enable V-SYNC in game, set to highest resolution supported. Turn off the in-game frame limiter.

    Disable DLSS use TAA for AA. Don’t use RT. 

    The monitor should frame limit. Report your FPS in that mode or if the game exhibits the stutter in benchmarks as you say, post the benchmark.xml file

    Thanks.

  • Thanks. I've tried all those but none have fixed it. 

    The exact issue persists across three different monitors I've tested this with. 

    Please see attached benchmark xml and CSV. The frame time CSV shows the stutter happening exactly every 10 seconds, with the first occurring at 9.04387.

    To confirm, this is happening in only the F1 game, I'm getting no stuttering in anything else eg AC, ACC, iRacing. 

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @RyanJMetcalfe97 wrote:

    Thanks. I've tried all those but none have fixed it. 

    The exact issue persists across three different monitors I've tested this with. 

    Please see attached benchmark xml and CSV. The frame time CSV shows the stutter happening exactly every 10 seconds, with the first occurring at 9.04387.

    To confirm, this is happening in only the F1 game, I'm getting no stuttering in anything else eg AC, ACC, iRacing. 


    As I suspected, the framerate is too high. You have 287FPS, no display is going to sync at that.

    Both the connected screens are 60Hz native at the resolutions selected. You're going to have to reduce the framerate. This is achieved by turning up the settings. Ultra / RT is one way!

    There may be an issue with which is your primary display. There is also one screen running WS and one UW. Unsure of how you've got the game configured. 

    State primary and secondary and if secondary is duplicate / extended etc.

  • I am primarily trying to run the game on an Odyssey G65B UW 240HZ display.

    I have also tested on two additional monitors, but the previously attached benchmark results were from it running on the Odyssey as the primary display. 

    I have tried adjusting all video settings, including limiting frame rate and turning up settings. Even when capped at 60fps (on a 240HZ monitor or 60HZ monitor), the exact same behaviour of a stutter every 10 seconds occurs. 

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    @RyanJMetcalfe97 wrote:

    I am primarily trying to run the game on an Odyssey G65B UW 240HZ display.

    I have also tested on two additional monitors, but the previously attached benchmark results were from it running on the Odyssey as the primary display. 

    I have tried adjusting all video settings, including limiting frame rate and turning up settings. Even when capped at 60fps (on a 240HZ monitor or 60HZ monitor), the exact same behaviour of a stutter every 10 seconds occurs. 


    Can you connect just the Samsung then and repost the dxdiag please?

    Also please post a CrystalDiskMark of the System / Steam / Game drives please (just the first test is really all that is required).

  • Here is the updated dxdiag and result from CrystalDiskMark.

    In my original troubleshooting, I moved the game install to another drive to verify that the drive was not the issue. 

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago

    Can you run Samsung Magician to check firmware (all Samsung)? 

    Looks like the Fanatec Driver may not be the latest, please check and update (452) and firmware.

    We need to get that framerate locked to the Samsung at 120Hz without the in-game frame limiter.

    In-game V-SYNC ON and refresh set to 120Hz. If it's not compliant, then the Nvidia settings could be the issue.

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