Forum Discussion

RaceKruecke's avatar
RaceKruecke
2 years ago

Re: Ranked Multiplayer ends after one lap bug

@SteveJackson  Well, that eliminates any kind of reports on errors which are not reproducible. Information you are requesting cannot be provided unless the whole f1 23 session is recorded somehow (which not many people do, if at all). Why not creating local logs which can help finding issues? At least I though the 16 digit report code would give the SW engineers at EA a chance to look into whatever online logs might exist. If thats not the case, then what is the report code for?

And yes, it was a crossplay lobby. F1 23 really works nice with crossplay lobbies. At least for me all problems with disconnects, crashes, hanging lobbies, hanging game completely disappeared with F1 23, so I really appreciate the work which has been done on that area compared to the former games.

In the end I just wanted to report a bug I have seen several times in the game (and maybe others), so EA/Codemasters can have a look. Your comments feel a bit pessimistic to me and - please don't feel offended - I would like to hear a comment from EA staff (as I understand you are not).

1 Reply

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    2 years ago
    @RaceKruecke wrote:

    @SteveJackson  Well, that eliminates any kind of reports on errors which are not reproducible. Information you are requesting cannot be provided unless the whole f1 23 session is recorded somehow (which not many people do, if at all). Why not creating local logs which can help finding issues? At least I though the 16 digit report code would give the SW engineers at EA a chance to look into whatever online logs might exist. If thats not the case, then what is the report code for?

    And yes, it was a crossplay lobby. F1 23 really works nice with crossplay lobbies. At least for me all problems with disconnects, crashes, hanging lobbies, hanging game completely disappeared with F1 23, so I really appreciate the work which has been done on that area compared to the former games.

    In the end I just wanted to report a bug I have seen several times in the game (and maybe others), so EA/Codemasters can have a look. Your comments feel a bit pessimistic to me and - please don't feel offended - I would like to hear a comment from EA staff (as I understand you are not).

    I will make sure your report code is passed on. @EA_Groguet 

    The more information you can provide to replicate the error means there’s more chance of it being investigated. With limited resources there is little point pursuing an avenue hoping to reproduce a fault when you have the option of replicating and then attempting to troubleshoot the cause.

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