Forum Discussion

Beko2400's avatar
1 year ago

Black Screen

Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug The main screen background is black. The screen when I open a career mode practice session is entirely black.
What is your 16 digit Report Code? HVTB-TSXG-RRXD-BSSD
What peripherals are you using? Please list the exact make and model. Xbox series x controller
Can you please provide the name of your current internet service provider? Eir
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? No idea.
What happens when the bug occurs? The main screen background is black. The screen when I open a career mode practice session is entirely black.
What do you expect to see? I should be able to see where I am driving

I see there is a common solution that involves deleting hardware settings but this does not work for me as the setting files download as soon as I click to open the f1 24 game.

1 Reply

  • @Beko2400 This sounds like an issue that has been affecting some other players over the past few weeks. The most common fix has been to clear your hardware settings.

    Here's how to find and delete your hardware settings file:

    1. If already running, close F1 24
    2. On the storage device you have F1 24 installed, go to: Users\YOURNAME\Documents\My Games\F1 24\hardwaresettings
    3. Delete both the hardware_settings_config.xml and hardware_settings_info.xml files
    4. Re-load F1 24

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