Forum Discussion

Pelote_19's avatar
1 year ago

Crash Pc F124

Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug The game crashes everywhere and especially when leaving the pitlane even in the menu.
What is your 16 digit Report Code? SGJH-SDBC-PDCM-VGAD
What peripherals are you using? Please list the exact make and model. -controller Xbox -keyboard razer ornata v2 -mouse logitech maraton m705
Can you please provide the name of your current internet service provider? Orange
Which area is the bug/glitch in? Multiplayer
Did you have cross-play enabled? Yes
Steps: How can we find the bug ourselves? Everywhere
What happens when the bug occurs? The game crash.
What do you expect to see? That the game just works.

The game crashes everywhere especially in the pit lane even in the menu.

I tried uninstalling razer, discord, nvidia drivers... I also tried repairing the game, updating my graphics card/motherboard drivers.

But the game still doesn't work.

For information I have

processor: Razen 5 3600

graphics card: Nividia RTX 2060

Mainboard card: ASRock B450M pro4-F

3 Replies


  • @Pelote_19 wrote:

    Product: F1 24
    Platform:PC
    Please specify your platform model. PC
    Summarize your bug The game crashes everywhere and especially when leaving the pitlane even in the menu.
    What is your 16 digit Report Code? SGJH-SDBC-PDCM-VGAD
    What peripherals are you using? Please list the exact make and model. -controller Xbox -keyboard razer ornata v2 -mouse logitech maraton m705
    Can you please provide the name of your current internet service provider? Orange
    Which area is the bug/glitch in? Multiplayer
    Did you have cross-play enabled? Yes
    Steps: How can we find the bug ourselves? Everywhere
    What happens when the bug occurs? The game crash.
    What do you expect to see? That the game just works.

    The game crashes everywhere especially in the pit lane even in the menu.

    I tried uninstalling razer, discord, nvidia drivers... I also tried repairing the game, updating my graphics card/motherboard drivers.

    But the game still doesn't work.

    For information I have

    processor: Razen 5 3600

    graphics card: Nividia RTX 2060

    Mainboard card: ASRock B450M pro4-F


    A dxdiag would be helpful.

    Mainboard drivers (Please update first and restart)

    https://www.amd.com/en/support/downloads/drivers.html/chipsets/am4/b450.html (6.10.17.152)

    Latest UEFI BIOS 10.31 Beta (Please read the notes on flashing)

    https://www.asrock.com/MB/AMD/B450M%20Pro4-F/index.asp#BIOS

    DDU the GPU driver and reinstall.

    https://www.wagnardsoft.com/forums/viewtopic.php?t=5131

    https://www.nvidia.com/en-gb/drivers/details/237728/

  • Derek66110's avatar
    Derek66110
    1 year ago

    jai le meme soucis j'ai fait toute les mise a jour et rien ne fonctionnent toujours les crash mais le support ea ne savent rien mais pour encaisser le fric ils sont la

  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    1 year ago

    @Derek66110 wrote:

    jai le meme soucis j'ai fait toute les mise a jour et rien ne fonctionnent toujours les crash mais le support ea ne savent rien mais pour encaisser le fric ils sont la


    Naturellement. De rien!

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