Forum Discussion
EA_Aljo
Community Manager
8 months agoHi there, @Tacojax239
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
8 months ago
Hey Aljo,
thanks so much for the response. I have just tried these steps and unfortunately still having the same issue. Let me know if you have any other tips or suggestions.
thanks,
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