Forum Discussion
EA_Aljo
Community Manager
11 months agoHi there, @Tacojax239
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
11 months ago
Hey Aljo,
thanks so much for the response. I have just tried these steps and unfortunately still having the same issue. Let me know if you have any other tips or suggestions.
thanks,
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