Product: F1 24Platform:PCPlease specify your platform model. PCSummarize your bug The game crash after approximately 1 minute in a multiplayer lobby (race or career). It happen only in multiplayer, not in singlepalyer.What is your 16 digit Report Code?What peripherals are you using? Please list the exact make and model.Can you please provide the name of your current internet service provider? Orange (french provider)Which area is the bug/glitch in? MultiplayerDid you have cross-play enabled? YesSteps: How can we find the bug ourselves? Try to play in a multiplayer lobby, with crossplay.What happens when the bug occurs? The game just closesWhat do you expect to see? I expect the game not to closesI don't have my report code because I actually try to uninstall and reupload the game

@Morpho71 Thanks for the DxDiag. I've passed it along to the team. @Enzoka_785 We are here on the English F1 boards, so I would ask you to write in English as well, or to use the French forums if you prefer.

Game crash in multiplayer | EA Forums

10 Replies

Morpho71
Rising Novice
10 months ago
Edit : the crash happen exactly 1 minute after I join/create the lobby.
Report Code : PJXK-EPDV-AXBE-DHXD
Morpho71
Rising Novice
10 months ago
Some other informations about that :
-crash happen 1 minute after I join the multiplayer lobby, even if i leave the lobby before the crash.
-it happen with and without crossplay
-there are no problems with the cpu, gpu, ram, etc
-there is no crash report, the game just closes
-I have a good wi-fi connection
EA_Vendcera
Community Manager
10 months ago
Hey @Morpho71,

that sounds a bit weird. Could you upload your DxDiag as well, please? That could give us some more info about your system.

You can find instructions on how to run a DxDiag report in this EA Help article and can just attach the file in your next post. Thanks!
https://help.ea.com/help/pc/how-to-gather-dxdiag-information/

-Vendcera
Morpho71
Rising Novice
10 months ago
Thanks for your reply, I attach here my DxDiag report.
DxDiag may 29th 2024.txt141 KB
Enzoka_785
10 months ago
bonjour ma carrière f1 24 deux pilotes beug des que je veux aller en carrière deux pilotes mon jeu se fige et je ne peux plus rien faire et après le jeu crash au bout de quelque minutes pouvez vous m'aidez car ce bug ce fait que dans ce mode de jeux merci de votre compréhension bonne journée
EA_Vendcera
Community Manager
10 months ago
@Morpho71 Thanks for the DxDiag. I've passed it along to the team.

@Enzoka_785 We are here on the English F1 boards, so I would ask you to write in English as well, or to use the French forums if you prefer.
olilip005
3 months ago
@EA_Vendcera Hello. I have the same problem like you. Could you tell me how to fix it?
olilip005
3 months ago
@Morpho71 May I ask how you fixed it?
Sir_Perry57
New Novice
2 months ago
2025 and this problem still occours for a lot of people. EA_Vendcera did someone answerwd you? And Morpho71 did you solved the problem by your self? it woulp be appriciated if somebody of the them answers beacouse ive paid for a service that doesnt even work. Congratulations EA.
Morpho71
Rising Novice
2 months ago
Hello, I never fixed the problem on my side. I just bought a new PC. I wanted to do that since a few months, but I had to do it earlier than I planned, and everyone cannot do that just to fix a game. From my point of view, the problem don't come from the PC (because everything was ok in the system) but from the game itself. And I don't think that the developers are gonna do anything because they probably are working on the next opus (wich will probably have the same problems, because known bugs are in the game since three years).
Sorry for my english that is not very good, and I really hope that you will find a solution.

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Game crash in multiplayer

10 Replies

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