Forum Discussion

Seasoned Novice

2 years ago

Solved

Game freezes/crashes when loading a replay or highlight

Hello, every time I want to load a replay or a highlight my game crashes or freezes. Is this just a new bug that everybody has to deal with or is this something only I have? It worked fine a few da...

EA_Vendcera
2 years ago
Hey @GCAdventure, @CrazyGun98 and @SneaX_nM,

thanks for reporting. The team is looking into this further, and it would be helpful to get some more details for the investigation.

What graphic settings are you using for this to happen? Could you perhaps upload a quick screenshot from your graphic settings?

Additionally, please include your Report Code as well as your DxDiag if you are playing on PC.

If you are unsure how to provide both, we've got more instructions in this thread here:
https://answers.ea.com/t5/Technical-Issues-Bug-Reports/F1-24-How-to-report-a-bug/m-p/13759597#M1187

Thanks for your help getting to the bottom of this!

-Vendcera

SneaX_nM

2 years ago

Do you also have the problem that since update 1.3 your replay screen is white and as soon as you want to watch a replay it crashes? I have reinstalled the game and also checked for errors but the error persists ?

EA_Vendcera
Community Manager
2 years ago
Hey @GCAdventure, @CrazyGun98 and @SneaX_nM,

thanks for reporting. The team is looking into this further, and it would be helpful to get some more details for the investigation.

What graphic settings are you using for this to happen? Could you perhaps upload a quick screenshot from your graphic settings?

Additionally, please include your Report Code as well as your DxDiag if you are playing on PC.

If you are unsure how to provide both, we've got more instructions in this thread here:
https://answers.ea.com/t5/Technical-Issues-Bug-Reports/F1-24-How-to-report-a-bug/m-p/13759597#M1187

Thanks for your help getting to the bottom of this!

-Vendcera