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Hey @tjmartin-92,
can I ask of you and anyone else experiencing the issue to provide a new Report Code as well, please?
Also, if you are playing in your league, are there big differences between your physical locations? So, for example, with players from the US and Europe?
- tjmartin-921 year agoNew AdventurerHi @EA_Vendcera,
Not a problem I had the issue again last night although it wasn't much of an advantage but it was noticeable:
https://clips.twitch.tv/HonorableSlipperyWormPoooound-HlAFuqajsWHqNlZ_
Report code for this is: RXMX-HKVS-HGJR-GBJG
In terms for the differences I do think we have players from America, Europe and Asia - EA_Vendcera1 year ago
Community Manager
@tjmartin-92 Thanks! Hmm, I would assume it's related to a latency issue then when playing across multiple continents. - EA_Vendcera1 year ago
Community Manager
@tjmartin-92 Are also any of your players using a VPN by any chance? - EA_Vendcera1 year ago
Community Manager
Hey @tjmartin-92, @Dismal_Games and @Feathered_snake1,
would you be able to find out if some players during your league races are using a VPN? - Dismal_Games1 year agoSeasoned Vanguard
I Checked, and none of them are on VPN. Our two lobby hosts are both on PlayStation's when they Host.
- Feathered_snake11 year agoNew Traveler
Hello, I haven't been here on a while.
The truth is that this issue have been forgotten on my leagues or it's really unnoticeable at the moment, but it's definitely still there.
I play league racing with people from all the continent so we had players from Chile to Canada but normally only to USA.
Our lobby's are Cross play and no one use VPN (because it affects latency or the people are on consoles), also the host tends to be a Caster so maybe that's why i haven't noticed it recently.
If you need @EA_Vendcera i can start to test it with some people so you guys can have a better testing.
- EA_Vendcera1 year ago
Community Manager
Thank you both @Dismal_Games and @Feathered_snake1.
I've passed it along to the team again. Definitely not easy to get to the bottom of this.
- shery_a_coleslaw1 year agoNew Veteran@EA_Vendcera Hello
This issue has been consistent for me in the two leagues I run and it seems to only show up when there's a lot of people on the grid. I ran a race with 10 people and it didn't happen but anything over that and it's severe. I've got livestreams of this happening in at least 6 different league races where I'm the host that I'm happy to send over if they wont be removed for link spam.
I host from PC and I have a 1 Gigabit symmetrical Fiber internet connection. No one is using a VPN to the best of my knowledge in any of the lobbies where this has happened.
I host league races on Wednesday and Thursday nights and this happens every time so if there's something special you want me to grab from the next time this happens that will help with debugging then I will be happy to do so. - EA_Vendcera1 year ago
Community Manager
@shery_a_coleslaw Thanks! I'll let you know if any more info would be helpful. Feel free to drop your example links. In case your post gets removed as spam, just report your own post and one of us CMs can manually recover it. - shery_a_coleslaw1 year agoNew Veteran@EA_Vendcera Okay. I actually have close to 14 examples so I'll make a clip of the starts on YouTube and post links to those clips and then if you all wanna look at anything else then you can since the whole race will be in the livestreams associated with the clips.
It's gotten to the point where I have to wait until I see other people move before I can go which sucks because starts are something I'm really good at and I can't take advantage of it anymore ☹️ - EA_Vendcera1 year ago
Community Manager
@shery_a_coleslaw Appreciate it and yes, I totally understand that it's quite disrupting, especially since the race start is super important. - shery_a_coleslaw1 year agoNew Veteran
@EA_Vendcera
Okay, Below is a list of examples of where I've encountered the start glitch. One item of note is number 7. In this one I didn't get a delay but in this one someone else jumped the start so something about them jumping the start meant that I didn't encounter the issue. However you can see from the clips that issue becomes more pronounced the more people there are in the lobby and it occurs at a lot of different tracks and in differing weather conditions.If you all have any questions about anything related to my setup or the lobby settings or anything you think might be helpful in diagnosing the cause of this bug then please don't hesitate to ask.
1
https://youtube.com/clip/Ugkx9WR-kkYTIO9BrOolL8YIikWdRIoKuiJQ?si=YREtyRIvMA-AXIov2
https://youtube.com/clip/UgkxL8b3iGZu-W6GqD69z2WOb3Mj1ecf8Clv?si=BGENHVksCQbsMlyd3
https://youtube.com/clip/UgkxQhOFSzknqJXkFkJRnlsbFIvrIj6YpeJV?si=BV0SqDWln4eat2zs
4
https://youtube.com/clip/UgkxVcO20jG8H6JmyKjtycUW_v_xA_vDmXfq?si=8-7uvlrTqy0kQyWf5
https://youtube.com/clip/UgkxqTd-hFF8b61YQzQfMfMDRZHIg_ZlBXKt?si=G4bqImsuv7RDf2k_6
https://youtube.com/clip/Ugkxrdd4_K8c4PJXi9xa3ZyBBH3GESJG7x1E?si=VuHkF3xnuYLmUWry7*
https://youtube.com/clip/Ugkxxo3DjSvTblpiZB_10mCA2-XHxNGUrflL?si=_8zWpclLTfR63DV18
https://youtube.com/clip/UgkxgoMSjMq30Hf6-x6df-19pHl4AMzg2ouW?si=EPuJKZfZLtgdWDJL9
https://youtube.com/clip/UgkxOS7xtQUGMDlHstfMqH7JIxAGd6N5pwgY?si=NKjcMLAWb9VpAwkn10
https://youtube.com/clip/UgkxS2HJDZ0IZR01ITdH-7NzhhWXnw2cAfLK?si=nDbnQVj2bl8DFHuo11
https://youtube.com/clip/Ugkxbn22os-Q9RIylN7IOid7e8mKsHOWHSlc?si=kfrwh0BLH_Gqdfi312
https://youtube.com/clip/UgkxNQaiFiUHV0e3Yzgz_inB9bXSQdbGrRaJ?si=IuFiaKFj5CmyzytK - shery_a_coleslaw1 year agoNew Veteran@shery_a_coleslaw The more I look at clip 7 the more I think I may have had a slight delay there too but with only 13 people in the lobby it was a lot less pronounced. 13 is the fewest of any of the lobbies in the clips posted above.
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