Forum Discussion

ckak1221's avatar
1 year ago

I can't Download F124

Product: F1 24
Platform:PC
Please specify your platform model. PC
Summarize your bug I preordered the discount one where you had to have have bought a previous game plus having to preorder it now it won't come up so I can't download it
What is your 16 digit Report Code? Not sure
What peripherals are you using? Please list the exact make and model. Not sure
Can you please provide the name of your current internet service provider? Not sure
Which area is the bug/glitch in? Single Player
Steps: How can we find the bug ourselves? You can't, the version that I have bought, you have to order before a certain date which has already expired
What happens when the bug occurs? I can't find a button to download the game
What do you expect to see? A download button

Help I CAn't download F124 I have multiple confirmation emails but when I go on my EA app on my PC (Where I bought it) The edition isn't on there and it is making me pay for all the other versions too

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @ckak1221 

    Look in the Library section of the EA app and if the game is not downloadable from there, reboot and retry.

    If the issue persists after that, contact us as below so our Advisors can check your account.

    If required, click the following link for help contacting an Advisor:

    https://help.ea.com/help/faq/using-ea-help/

    Thanks.

Featured Places

Node avatar for F1® 24 Technical Issues

F1® 24 Technical Issues

Having issues with a crash, freeze or error? Join the F1® 24 community to discuss troubleshooting.Latest Activity: 21 hours ago
1,736 Posts