@EA_cuervo wrote:
Hi everyone,
Thanks for bringing this to our attention.
If you're experiencing lower FPS since the last patch, can you please try deleting your hardware settings file as explained in this post: Unexpected Graphical Issues 🛠️ Troubleshooting Steps
If the problem persists, please share with us the following information so I can pass it on to the team for investigation:
DxDiag: How to gather information on your PC using DxDiag
Report Code: Instructions on this thread
Hardware settings XMLs:
- user > documents > my games > F1 24 > hardwaresettings
- right-click the game in Steam > Manage > Browse local files > F1_24.exe.[number].running (please, rename this last file as .txt to be able to upload it)
We´ve managed to fix it while your developers are on vacation for last 8 months. Issue can be solved by adding excusion to your antivirus for F1 24 game + EA Anticheat folder. Why? We dont know but you guys messed up something my guess would be with anticheat software.