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Al3rioo's avatar
Al3rioo
New Rookie
8 months ago
Solved

My F1 24 Keeps on crashing when it gets to the loading screen.

So I have found the problem. There seems to be always 3 corrupted files when I verify my games file integrity then after it installs I try playing but it still crashes. Then after crashing I would check my file integrity and it has 3 files corrupted once again. The corrupted files are "EAAntiCheat.GameServiceLauncher.dll", "EAAntiCheat.GameServiceLauncher.exe" and "Preloader_l.dll". I can't find a solution, can someone help me with this? 

crashing
launching
pc
technical issues
  • SteveJackson's avatar
    SteveJackson
    8 months ago

    Then this proves conclusively that the AC issue is occurring on machines with defective hardware. 

    Memtest and UEFI update (uCode/AGESA/ME) and possibly SSD/NVMe firmware. 

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  • Al3rioo's avatar
    Al3rioo
    New Rookie
    8 months ago

    To see which files are corrupted or broken you need to go to the steam log folder(windows c/programfilesx86/steam/logs) and look for the one that is called context_log. Then scroll down to the bottom and do a verification of the games files. Then look where it says corrupted chunk and scroll around there to find the files. If I wasn’t clear enough I will attach a video later on.

  • Al3rioo's avatar
    Al3rioo
    New Rookie
    8 months ago

    I tried this and when i booted up the game it was a black screen until it crashed.

  • Cpayne32's avatar
    Cpayne32
    Hero+
    8 months ago

    I would uninstall the anti-cheat and redownload it as the file has likely been corrupted.

    Uninstall Instructions

    1. Open the Windows Explorer and search for C:\Program Files\EA\AC
    2. Click on EAAntiCheat.Installer.exe to launch the installer.
      • If you want to uninstall it for one game, choose the game you want to uninstall EA anticheat from and click Uninstall.
      • If you want to uninstall it for all EA games, choose Uninstall All. This will remove all EA anticheat files from your computer, minus the installer.

    Download Instructions

    1. Download the EA anticheat installer.
      • The link will automatically download the installer onto your browser.
    2. Click the game you want to add EA anticheat to.
    3. Click Install.

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