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Roby53rolle's avatar
Roby53rolle
2 years ago

My PC crash (Blue Screen) while im closing F1 2024

Hi everyone, everytime I try to exit from the game, the pc crash and gives me this type of error: kernel_apc_pending_during_exit. Anyone has solutions please? Thanks.  My peripherics are: NVIDIA Zo...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@Roby53rolle 

Bluescreen issues are outside of the scope of support we provide here as they generally indicate an issue outside of our games.

Some general troubleshooting steps:

Thanks.

  • Roby53rolle's avatar
    Roby53rolle
    2 years ago

    I've tried everything you suggested me, and the game still crashes. Any other advise?

  • santaxgg's avatar
    santaxgg
    2 years ago

    @EA_Barry This is a known issue across games using EA anti-cheat with ASUS motherboards (ASUS drivers), not just F1 24. If you go on to Battlefield 2042 forum, you will find lots of reports with the same issue (BSOD after game close).

    Please forward this report and have someone look into it

    Platform: Epic-PC

    Hardware specs:
    CPU: Intel(R) Core(TM) i7-9700KF CPU @ 3.60GHz
    GPU: ASUS ROG STRIX GeForce® RTX 2070 SUPER
    MB: ASUS TUF Z390-PLUS GAMING
    RAM: 64 GB
    OS: Windows 10 Pro

  • StinkerBell_SC's avatar
    StinkerBell_SC
    2 years ago

    Did all this as well with the same issue. No change. Everything checks out fine through system scans

About F1® 24 Technical Issues

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