Forum Discussion

Newcomer

1 year ago

Problem with the game

Hi everyone, I have a problem with F1 24. When I start the game, it loads normally, but then it shows black screen (before the "EA Sports, it's in the game"). It shows black screen for 3-4 minutes, t...

Community Manager

1 year ago

Hey there,

I'm sorry to hear you're having trouble launching the game. If your getting a black screen when launching the game, it could be a GPU issue. While we don't exactly what's causing it, I suggest that you start with the troubleshooting steps in this article: Troubleshooting graphics on PC

In case the problem persists after these steps, please provide a DxDiag and let us know which steps you've tried so far: How to gather information on your PC using DxDiag