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xEddy16's avatar
xEddy16
Newcomer
24 days ago

Problem with the game

Hi everyone, I have a problem with F1 24. When I start the game, it loads normally, but then it shows black screen (before the "EA Sports, it's in the game"). It shows black screen for 3-4 minutes, the it shut down and the EA App open. Can anyone help? For everyone asking, I have minimal requirements.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hey there, 

    I'm sorry to hear you're having trouble launching the game. If your getting a black screen when launching the game, it could be a GPU issue. While we don't exactly what's causing it, I suggest that you start with the troubleshooting steps in this article: Troubleshooting graphics on PC

    In case the problem persists after these steps, please provide a DxDiag and let us know which steps you've tried so far: How to gather information on your PC using DxDiag

About F1® 24 Technical Issues

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