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EA_Groguet's avatar
EA_Groguet
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2 years ago

Re: EA app - Can't Open F1 24


@xahmol wrote:

From the Community reported issues thread:

NO!
Those workaround do not resolve the issue, the issue is still there. The workaround only makes the issue not occurring, at the expense of most times system security.

they should still be resolved.


They are still investigating it, but the workaround is temporary. The team needs to know if the workarounds are working to understand where to start tackling the issue. It is also useful to see if it is not working for other people to see if new issues affect the players.

-Groguet

4 Replies

  • To perhaps assist some who may be having the same issue as myself also: if your CPU does not support AVX instructions, then you will not be able to run the game. 

    This is expected, but at the time of writing it's unfortunately not listed in system specs exactly - but this is not something that can be worked around without upgrading CPU. 

    As such, I'd you find your CPU model on its manufacturer's website and determine whether it has the "extended avx instruction set" feature or not, it will help you to determine whether you actually can run the game. 

    Most CPU models after 2012 or so will have this, but it's worth confirming. 

    If your CPU doesn't have it, either switch CPU, or refund the game are your only options currently.

  • I solved the problem this way: first I start F1 23, once opened I close it and start F1 24. This procedure allows me to start F1 24 without problems.
    Probably the problem is that a temporary file necessary for the game to function is not present in F1 24, which is instead present in F1 23. Therefore, once F1 23 has been started and the temporary file has been created, it will then also work for F1 24 .
    I hope this solution can help you solve the problem. 🙂

  • Hellolead123jkl's avatar
    Hellolead123jkl
    2 years ago

    Hey, thanks for shedding some light.
    But I just ran a benchmark on the computers that didn't work and it said:
    MMX,SSE-SSE4.2,EM64T,AES,AVX,AVX2,AVX512,FMA3,SHA. However, that may be the case for certain older computers.

    Those running on 12th gen Intel Cores, Intel has apparently been disabling AVX on some CPUs. It's worth checking just in case. 
    To check, download CPU-Z
    When you open it, look under instructions for anything like AVX, AVX2 or AVX512.

  • I am still having issues with launching this * hole of a game, everytime I feel like playing f124 I cant cause it either crashes when the anti cheat launches or when load into the main menu

    I am so * sick of this *

    I want a refund 


    CM Edit: Removed all caps. Please make sure to post as per our forum rules.