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EA_Groguet's avatar
EA_Groguet
Icon for Community Manager rankCommunity Manager
1 year ago

Re: Game crashes in My Team career after fp3

Hey there,

Thank you for your reports, can you share with me your Report Code as explained in this thread?

Also, if you are on EA app, can you share with me your Error Report ID with me?

-Groguet

21 Replies

  • puszkaszocsi's avatar
    puszkaszocsi
    New Novice
    1 year ago

    How can i share the Report Code, if i get crashed straight away when I try to load into that career?

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @Gortucha wrote:
    @EA_Groguet 1546aa82-f911-4ae9-b838-7624632bcd26

    Thank you very much for sharing so many details with us. I have sent the information to the team.

    -Groguet

  • stangvik99's avatar
    stangvik99
    1 year ago

    Me too. I have tried waiting for almost 1 hor, the screen didn’t change. Have also tried to delete and install the game again. My code is GVSB-BSAM-AGPH-DTKA

  • 375d1c189524ada3's avatar
    375d1c189524ada3
    Seasoned Newcomer
    1 year ago

    Greetings! 

    When I choose quick practice when entering on FP3 on Japan in driver career mode, the game wrongly entered the full practice option. On track, the practice programs were reseted and I did all over again.

    In the end of the session, before the result screen, the loading screen didn't finish the load, turning in a infinite loading screen.

    My progress is stuck in this infinite loading screen. 

  • @EA_Groguet 


    This seems to be a very common issues among many players out there. 
    Is there any investigation/troubleshooting for this issue currently? 
    Cause even if we were to start a new career and experienced the same issue again, it will really be wasting a lot of our time. 
    Furthermore, we can't have multiple different saves which we can fall back on either. 
    Will love to see or hear updates for this issue from EA. 
    Thanks. 

  • EA_Groguet's avatar
    EA_Groguet
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @deadknight89 wrote:

    @EA_Groguet 


    This seems to be a very common issues among many players out there. 
    Is there any investigation/troubleshooting for this issue currently? 
    Cause even if we were to start a new career and experienced the same issue again, it will really be wasting a lot of our time. 
    Furthermore, we can't have multiple different saves which we can fall back on either. 
    Will love to see or hear updates for this issue from EA. 
    Thanks. 


    Hey there,

    The team is aware of this and the issue is currently being investigated. However, I don't have more information, as soon as I know something else I will let you know.

    -Groguet

  • @EA_Groguet ,

    Thank you so much for the updates!
    Cause many of us here are like waiting for some form of updates.
    Hopefully this will get sorted out soon!!
    Thanks again! =)
  • This has happened to me today

    report code is 

    GRDE-GKAR-DKKR-SVAP

    PLEASE HELP!!!!!’

  • I’m unable to upload my save file 

    is there anything else I can do or should I just start again

  • EA_Vendcera's avatar
    EA_Vendcera
    Icon for Community Manager rankCommunity Manager
    1 year ago
    @AussieMigit305 What's your problem with uploading it? You could also use just Google Drive, like the others did.That seemed to work.
  • I have uploaded it to online storage as instructed in the link you provided to the forum, I’m unable to transfer from console storage to a usb to upload.

    That’s my issue 

  • Matheomao's avatar
    Matheomao
    1 year ago

    Juste got the same issue, for me, I loaded fp3 on quick practice, and pressed the back button before I was in the practice, so the game came back in the session choice menu, but whatever I do, nothing would happen, so I leave and launch the game again.

    It gives me the reward screen, and then launch fp3 as normal.

    But everytime the timer end, or I skip it by any way, I'm stuck on the Please wait screen.

    My report code is XHBH-JJPM-PMVK-PCKJ

    I can't give you my save file because I play on Ps5 But I'm in a career as my own driver with Haas, first season in Japan.

    Hope this can help you. 

  • I accidentally did the same thing, it has to be related hopefully they can override it. I don’t even care about the resource points

  • max_king17's avatar
    max_king17
    1 year ago

    I have the same problem in driver career in Suzuka FP3 in my first F1 season after one full season F2. I tried to simulate FP3 but nothing happened, i was still at the desk and could not start the session or simulate it. After quitting to main menu and reload I had the screen, where I get my R&D Points, but ended up in FP3. Now I cant finish it in any way (retire, finish or skip), I just get the black screen with "please wait..." and the training programs and specialist goals are reset.

    I'm playing on PS5 and my Report Code is: TESS-XMVX-KXHA-AJAG

    I hope you can help me, I dont want to lose my progress.

    -Max

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