Re: Just purchased game - not launching

@Samv992 

• Make sure your display is connected to your GPU and not the motherboard video output
• Download and install all available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Check your machine meets the below requirements: 

OS: Windows 10 64-bit Version 21H1 or newer

Processor(AMD): FX 4300 | VR - Ryzen 5 2600X

Processor(Intel): Core i3-2130 | VR - Core i5-9600k

Memory: 8GB

Graphics Card(AMD): RX 480 (8GB) | VR - RX 590 | Ray Tracing - 6700XT

Graphics Card(Nvidia): GTX 1060 (6GB) | VR - GTX 1660Ti | Ray Tracing - RTX 2060

Direct X: 12 (GPU supports D3D_SHADER_MODEL_6_6)

Online Connection Requirements: Broadband Internet connection required for online play

Hard Drive Space: 100Gb

https://www.ea.com/games/f1/f1-24/buy/pc#system-requirements

Thanks.