Forum Discussion

Re: Steam - Can't Open F1 24

had this exact  same problem, no matter if i restart pc, redownload f1, verify files or install the anticheat itself, doesnt fix

6 Replies

  • Connoriel's avatar
    Connoriel
    Seasoned Newcomer
    2 years ago

    Sorry no dice EA_Barry. Turned off anti virus. Uninstalled and reinstalled anticheat. Rebooted. Turned off antivirus. Tried to start game. Nada. Still stops at the splash screen after trying to run anticheat.

  • LSXFF24's avatar
    LSXFF24
    2 years ago

    same here, pretty much tried every solution posted online, so far no luck to run the game. i have been played this game since 2021, a bit disappointing this time. hope EA fix the problem asap.

  • I try already , it keep not working even did all the solution , what can i do ?

  • I can confirm that i have performed those things you've mentioned, and the behaviour is still the same.
    unfortunately my game still shows the anti-cheat splash and the result it still that the game returns to a closed state.

    at the time of each of the crashes, my windows application event log shows three specific errors from EAAnticheat, followed by a windows app crash for F1_24.exe


    I have submitted an "EA error reporter" report with the ID f8dd91aa-e0df-4b14-b47a-f66d3dbe23b6
    I do not have any kind of direct support ticket - though if i can posibly open one to have it investigated i can perhaps help by providing whichever logs will be helpful to you to troubleshoot.

     

    Please also find the three screenshots attached to this post showing the *exact* errors as copied in to this port below being.

    text dump of errors and system info below:


    ITEM 1:

    The description for Event ID 1 from source Application cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    EAAntiCheatService
    Failed to obtain Origin directory


    The message resource is present but the message was not found in the message table



    ITEM 2:

    Faulting application name: F1_24.exe, version: 1.0.111.3948, time stamp: 0x66476d57
    Faulting module name: F1_24.exe, version: 1.0.111.3948, time stamp: 0x66476d57
    Exception code: 0xc000001d
    Fault offset: 0x0000000006325b59
    Faulting process id: 0x4de4
    Faulting application start time: 0x01dab1ccf6841e9c
    Faulting application path: Z:\SteamLibrary\steamapps\common\F1 24\F1_24.exe
    Faulting module path: Z:\SteamLibrary\steamapps\common\F1 24\F1_24.exe
    Report Id: 59d0412b-3ed7-4ef3-a819-d71ff1d96cf7
    Faulting package full name:
    Faulting package-relative application ID:



    ITEM 3:

    Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program F1® 24 Executable because of this error.
     
    Program: F1® 24 Executable
    File: 
     
    The error value is listed in the Additional Data section.
    User Action
    1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
    2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
    3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
    4. If the problem persists, restore the file from a backup copy.
    5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
     
    Additional Data
    Error value: 00000000
    Disk type: 0


    SYSTEMINFO

    Microsoft Windows [Version 10.0.19045.4412]
    (c) Microsoft Corporation. All rights reserved.

    C:\Users\<<REMOVED>>>systeminfo

    Host Name: <<REMOVED>>
    OS Name: Microsoft Windows 10 Pro
    OS Version: 10.0.19045 N/A Build 19045
    OS Manufacturer: Microsoft Corporation
    OS Configuration: Standalone Workstation
    OS Build Type: Multiprocessor Free
    Registered Owner: <<REMOVED>>
    Registered Organization:
    Product ID: 00330-80000-00000-AA448
    Original Install Date: 8/15/2020, 9:06:04 PM
    System Boot Time: 5/29/2024, 2:14:09 PM
    System Manufacturer: System manufacturer
    System Model: System Product Name
    System Type: x64-based PC
    Processor(s): 1 Processor(s) Installed.
    [01]: Intel64 Family 6 Model 26 Stepping 5 GenuineIntel ~2668 Mhz
    BIOS Version: American Megatrends Inc. 
    Windows Directory: C:\WINDOWS
    System Directory: C:\WINDOWS\system32
    Boot Device: \Device\HarddiskVolume1
    System Locale: en-gb;English (United Kingdom)
    Input Locale: en-gb;English (United Kingdom)
    Time Zone: (UTC+00:00) Dublin, Edinburgh, Lisbon, London
    Total Physical Memory: 12,278 MB
    Available Physical Memory: 5,343 MB
    Virtual Memory: Max Size: 67,278 MB
    Virtual Memory: Available: 58,017 MB
    Virtual Memory: In Use: 9,261 MB
    Page File Location(s): C:\pagefile.sys
    Z:\pagefile.sys

    <<REMOVED LIST OF PATCHES - BUT I AM UP TO DATE TO MAY 2024 AT TIME OF POSTING>>