Sound from the game and cars disappears

Question

Product: F1 24Platform:PCPlease specify your platform model. PCSummarize your bug Difficult to explain what triggers several players (about 10 out of 20 players in this case) to lose the complete sound of the game and cars. What is your 16 digit Report Code? EPMX-SXTS-EBTE-RPAC, EDHS-JGAJ-XVMP-PTCC, VGAX-DMES-KHHC-GBDC, MJME-KSHR-CBBB-HTMD, TRVJ-JTJS-BBEE-XJTC, PTRV-EMRB-DJRH-HCPDWhat peripherals are you using? Please list the exact make and model.Can you please provide the name of your current internet service provider?Which area is the bug/glitch in? MultiplayerDid you have cross-play enabled? NoSteps: How can we find the bug ourselves? Happened in a 100% multiplayer raceWhat happens when the bug occurs? Complete sound from the game and car gets lostWhat do you expect to see? No loss of sound at all‌@EA_Vendcera&nbsp;@EA_Groguet&nbsp;

bird87za · Answer

Same problem for me and 2 mates in my party.

My stream: https://clips.twitch.tv/SavageCrispyPizzaItsBoshyTime-p9zICneliWjkIZAg

Stream from other PC: https://www.youtube.com/clip/UgkxhduM4JTNN6k5iUuEToiX1uAl7GaV1Yt-

My platform PC, 1 friend pc, the other on Xbox Series X.

My report code is GMCP-SEAR-HHVX-ASAC

ea_groguet · Answer

@Bird87ZA&nbsp;wrote:
Same problem for me and 2 mates in my party.My stream: https://clips.twitch.tv/SavageCrispyPizzaItsBoshyTime-p9zICneliWjkIZAg
Stream from other PC:&nbsp;https://www.youtube.com/clip/UgkxhduM4JTNN6k5iUuEToiX1uAl7GaV1Yt-My platform PC, 1 friend pc, the other on Xbox Series X.
My report code is GMCP-SEAR-HHVX-ASAC
Thank you for attaching the 2 clips. I have escalated this issue to the game team.
&nbsp;
-Groguet

bird87za · Answer

@EA_Groguet&nbsp;wrote:@Bird87ZA&nbsp;wrote:Same problem for me and 2 mates in my party.My stream: https://clips.twitch.tv/SavageCrispyPizzaItsBoshyTime-p9zICneliWjkIZAgStream from other PC:&nbsp;https://www.youtube.com/clip/UgkxhduM4JTNN6k5iUuEToiX1uAl7GaV1Yt-My platform PC, 1 friend pc, the other on Xbox Series X.My report code is GMCP-SEAR-HHVX-ASACThank you for attaching the 2 clips. I have escalated this issue to the game team.&nbsp;-GroguetI've asked for more of the lobby to post their videos here. Hopefully they will jump in. 🙂

ercblunt · Answer

I don't have a clip but I have suffered with this same issue in the same lobby losing sound isn't great for the enjoyment of the game.

fr_tiny · Answer

Same issue for me. Happened in previous game tooClip:&nbsp;https://clips.twitch.tv/ReliableTangibleShallotStinkyCheese-zTH3BJjbMUYjXXOL

Forum Discussion

Sound from the game and cars disappears

8 Replies

Featured Places

F1® 24 Technical Issues

Community Highlights

F1® 24 - Known Issues

Unexpected Graphical Issues 🛠️ Troubleshooting Steps

F1®24 PC and Wheel Troubleshooting Guide

F1® 24 | How to report a bug

F1® 24 Crashes - Logitech Devices

Recent Discussions

Unexpected Graphical Issues 🛠️ Troubleshooting Steps

F1 24 Steam - EA Racenet communication problem

EA app - Can't Open F1 24

MIGRATING HOST DISCONNECT HELP!!

F1 24 Can't play online. EA account required.