Forum Discussion

Rising Newcomer

5 days ago

"There is a problem with your games setup." trying to open f1 24

I just installed the ea app, the f1 24 and fc24 the fc worked well but the f1 is giving me this error "There is a problem with your games setup please reinstall the game" tried deleting cache, instal...

EA_Barry

Community Manager

5 days ago

ElSobriDeMangeri

Welcome to EA Forums!!

It is likely you are missing specific files, downloading and installing the following should help:

DirectX End-User Runtime Web Installer

If you happen to have an 'N' Edition of Windows, download and run the following Media Feature Pack:

Media Feature Pack for N versions of Windows 10

Thanks.

ElSobriDeMangeri

Rising Newcomer

5 days ago

Ive got windows 11, and tried direct x before and didnt worked either

About F1® 24 Technical Issues

Having issues with a crash, freeze or error? Join the F1® 24 community to discuss troubleshooting.1,617 PostsLatest Activity: 2 days ago

Community Highlights

F1® 24 - Known Issues
EA_cuervo
Community Manager
5 months ago
Unexpected Graphical Issues 🛠️ Troubleshooting Steps
CM_TGK
Codemasters Team
6 months ago
F1®24 PC and Wheel Troubleshooting Guide
EA_Vendcera
Community Manager
11 months ago
F1® 24 | How to report a bug
EA_Vendcera
Community Manager
11 months ago
F1® 24 Crashes - Logitech Devices
EA_Groguet
Community Manager
11 months ago
crashing

Recent Discussions

Game crashes on podium cutscene
Solved
14 hours ago
d479144604ed7477
F1 24 unplayable with RTX 5060 ti
16 hours ago
Axs444Sxa7814
Crash on the end of races
Solved
17 hours ago
tai4b7n43hv3
F1 24 PC ... keyboard not recognized after startup screens
23 hours ago
bbgroovin
Can I get telemetry data from a saved race replay?
2 days ago
MacDePretzell