Forum Discussion

WerdenAmazo's avatar
3 years ago

F1 2022 - Blackscreen at launch.

Hi,

Since I can't get my money back, I need help in order to get F1 2022 game running.

I've already tried everything that's on the internet. I've also browsed through this forum searching for possible solutions or anything like that. Unfortunately, nothing's worked.

Here's my dxdiag notepad archive.

To summarize, I click twice at the game icon or once in the game card on the Origin Library and after selecting "normal" F1 (the other option is F1 22 VR) there's a loading, the monitor goes black, which would indicate the game is loading, and return to the desktop or any other window that was opened. I've got no antivirus, Windows Firewall is deactivated, all the drivers are up to date and my PC match the minimum requirements. What could be happening? Could someone come up with a solution that hasn't yet been discussed?

10 Replies

  • Same issue here. I have subscribed only to play F1 22 and FIFA 23 (but mainly for F1 22) and I cant get the game to start. No error message, no nothing just black screen and then the game is closing and i am back on the desktop. Very frustrating. I have even tried to re-install and tried launching it from both the Origin and the EA app, same result.

  • @viee86 I have tried those two solutions as well, even by logging in EA site, once when we're discoboumbed we try every possible thing. Nothing's worked. It would be nothing but fair if EA gave my money back.
  • sleepaholic's avatar
    sleepaholic
    3 years ago

    I am having the exact same issues for more than two months now. You can find more details in the respective threads that are flying around.

    One interesting dfact that I have been pointing out a lot is that many DxDiags of affected users show that AMD CPU + Nvidia GPU are being used. This is also true in your case.

    @EA_Atic Can we please finallyget some information about this? What is your dev team saying about all the DxDiags?

  • WerdenAmazo's avatar
    WerdenAmazo
    3 years ago
    @sleepaholic That's an interesting fact to point out. Although, at the minimum requirements there's no advising or warning about this.

  • @WerdenAmazo wrote:

    Hi,

    Since I can't get my money back, I need help in order to get F1 2022 game running.

    I've already tried everything that's on the internet. I've also browsed through this forum searching for possible solutions or anything like that. Unfortunately, nothing's worked.

    Here's my dxdiag notepad archive.

    To summarize, I click twice at the game icon or once in the game card on the Origin Library and after selecting "normal" F1 (the other option is F1 22 VR) there's a loading, the monitor goes black, which would indicate the game is loading, and return to the desktop or any other window that was opened. I've got no antivirus, Windows Firewall is deactivated, all the drivers are up to date and my PC match the minimum requirements. What could be happening? Could someone come up with a solution that hasn't yet been discussed?


    From the posted dxdiag;

    CPU is minimum config (equiv. FX4300) and from 2012....

    GPU is also 10 years old...driver support has ceased. 

    GeForce Security Update Driver | 473.81 | Windows 10 64-bit, Windows 11 | NVIDIA

    Your drivers do not meet the minimum version for the game  516.59 was the F1 22 GRD release. 

    You need to upgrade the GPU and realistically the CPU, meaning motherboard and RAM as well.

  • agodXO's avatar
    agodXO
    3 years ago
    @SteveJackson then tell me why my brother with an 4090 and i9-13900k has the exact same problem? always blackscreen and crash on startup.
  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    3 years ago

    @agodXO wrote:
    @SteveJacksonthen tell me why my brother with an 4090 and i9-13900k has the exact same problem? always blackscreen and crash on startup.

    Probably more money than sense and can’t configure his Lego PC. 🤷

    Post a dxdiag, the ninja 🙅‍♂️ is IN 😂

  • agodXO's avatar
    agodXO
    3 years ago
    @SteveJackson It’s not an hardware error, looks like it’s some kind of a network related problem. If he launches the game in offline mode EA App and Steam the game runs perfectly fine, as soon as he goes online again the game connects to the online services and after a few seconds it freezes. Every time the game goes online it crashes I really don’t get it.
  • SteveJackson's avatar
    SteveJackson
    Hero (Retired)
    3 years ago

    @agodXO wrote:
    @SteveJacksonIt’s not an hardware error, looks like it’s some kind of a network related problem. If he launches the game in offline mode EA App and Steam the game runs perfectly fine, as soon as he goes online again the game connects to the online services and after a few seconds it freezes. Every time the game goes online it crashes I really don’t get it.

    If I could solve a hardware issue with a dxdiag I'd be more than a ninja. I would be approaching deity.

    There are so many reasons why posting the dxdiag can help to correct settings or have bugfixes implemented that will help with seemingly intractable or unrelated issues. What you're describing could be a hardware or a software error. It is uncommon. It is highly likely it is a config error or related to network hardware and settings. But correct drivers and updates to the system rule out any weirdness generally.

    I still have F1 22 installed. 

    What I don't get from the post you've made is, is it on EA App or Steam that he's playing as they are two separate games on different storefronts/platforms. On Steam you need to be signed into a linked EA account. On EA App, you don't need Steam at all AFAIK (refunded my Origin key).

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