Discrimination

Subject: Concern Regarding Potential Discrimination in EAFC 24 Player Awards

Dear EA Sports Support Team,

I hope this message finds you well.

I am writing to raise a serious concern regarding a recurring issue I’ve experienced in EAFC 24 Career Mode, which I believe may reflect bias or discrimination based on nationality or ethnicity.

I have consistently maintained the highest player rating and performance statistics over eight consecutive in-game seasons. Despite this, my created player — registered as South African — has never won the Ballon d'Or, even while breaking records and leading in all key performance areas. I accepted this lack of recognition for a while, assuming it was perhaps random or statistical.

However, after winning back-to-back UEFA Champions League titles — an achievement that in every previous season triggered a Ballon d'Or award for other players — the award was not given to anyone at all. This is extremely disappointing and raises questions about whether the game algorithm treats players differently based on the nationality or origin chosen during character creation.

This experience has led me to question:

Is this a bug, or is there an inherent bias in the system?

Would the same outcome occur had I registered my player as European or from a more widely represented region?

As a dedicated supporter of EA Sports and a proud African gamer, I believe that fair representation matters, especially in a game enjoyed by people from every corner of the world. I kindly ask that this matter be investigated and clarified.

I look forward to your response.

Kind regards,