Getting kicked out of pro clubs during games

We were in our final promotion match to get into elite division in pro clubs( club name oblongfarm). We were winning 3-0 at half time when suddenly we get told there was an error in the syncing and all Xbox players got kicked out meaning we forfeited the match and lost our chances to get into elite division whereas we should easily have got into elite division. This has happened on multiple occasions where only the Xbox players of our club( and the other club in friendlies) have been kicked out. But in a playoffs game this is a lot bigger of a problem as we did not deserve to lose due to an error in the server.this happened around 10:13 pm. If we could have some compensation that would be great since it's very unfair to have to go back to the start due to an error in the server