Where are all of the hairstyles?

You want to cry, not be happy! All they think about is themselves. Yesterday the game was wildly slow today it's too fast... this NO ONE can explain, as well as where the hairstyles disappeared! And of course I didn't just make that up. I have many friends and they are all extremely dissatisfied. How do you have to do the same thing every year to end up disappointing people. I have experience in 3d and adding hairstyles that were already in the last version is no problem. They just don't care. No feedback, no nothing. People give you money EVERY YEAR. And you're cheating them. Nice work. By the way, I already wrote about hairstyles a week ago... no one answered me))))