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AhmedCityzen's avatar
AhmedCityzen
2 years ago
Solved

can not redeem FC24 closed beta code

Hey i'm trying to redeem my FC24 closed beta code on my ps5 but i keep getting this error "This PlayStation Network Card number can't be redeemed in your region."
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    @AhmedCityzen 

    It would be best for an advisor to look in to this for you since I believe it's an account issue. To get in touch with one, please open a case here. Thank you.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hello, @AhmedCityzen 

Are you located in a different region than what your account is set to? The code should match the region of your account so if you're located in a different one, it won't work.

  • AhmedCityzen's avatar
    AhmedCityzen
    2 years ago

    Yes im located in the same region 

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @AhmedCityzen 

      Is your console also set to the region you live in?

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