CASE #23994094 - 144 HOURS NO ACCESS - DisplayName field missing / Origin loop"
"I paid for FC 24, but I'm locked out. EA Help is ignoring me for 144 hours. This is a scam."
Forum Discussion
13 Replies
Update: Now an advisor named Saurabh sent me the EXACT same copy-paste template as Leimar. 9 days without service and EA Help keeps giving me scripted answers instead of a technical fix. This is a total lack of respect for customers. #23994094
After waiting for 8 FULL DAYS (192 hours) without access to FC 24, the only 'solution' EA Help (Leimar) offered me via email was to 'upvote similar issues on forums' and stay patient.
I am a paying customer, not a beta tester. My license is broken (DisplayName field missing error) and instead of a technical fix, I am being told to go click buttons on a forum? This is how EA treats its customers who are victims of their own server-side errors.
This is unacceptable. I need a Senior Specialist to manually fix my entitlement for Case #23994094. Stop ignoring your customers!"
I just received an automated email but I still can't access the game. 7 days and counting!
Featured Places
