Forum Discussion
EA_Pulsar
Community Manager
3 years agoThe reason most pre-order transactions fail is usually because of incorrect payment information or not having enough funds to complete the transaction. Just remember, payment is only charged on the day the pre-load is released for EA app purchases.
3 years ago
@EA_Pulsar i pre ordered the game but it keeps sending me an email saying there's an issue with your pre order u have to update the payment method i did that and it keep saying the same stuff but i do have the game in my library