Forum Discussion
EA_Pulsar
Community Manager
3 years agoThe reason most pre-order transactions fail is usually because of incorrect payment information or not having enough funds to complete the transaction. Just remember, payment is only charged on the day the pre-load is released for EA app purchases.
Ignarasaki06
3 years agoNew Novice
ok, but if it says "processing", what do I have to do to get solutions? I understand that they have already charged me the payment.