Ea fc 24 pre load

hey! i have download EA FC24 on steam, but when i try to pre-load it on ea app i getting stuck and getting a error every time. is this a error there can be resolve on any option?

FC 24 Predownload stuck on "In Preparation" status

same help me

same. help

i've tried reinstalling it. clearing my cache, restarting the app, and running it as admin. help

exactly what happened to me

same issue.

Same