You would need to contact the retailer the bundle was purchased from to see if they are also issuing the PS4 version.
Community ManagerHi there, @Mono_Mauro
The digital version of FC 24 on PS5 and PS4 both come with dual entitlement. If you bought the physical version for PS5, it's possible the retailer is not providing the PS4 disc as well. More details can be found here.
@EA_AljoHi yes but that is for the PSN store digital purchases however the Voucher code will only allows you to download the PS5 version of it when you go to the PSN store after redeeming the code it ask to pay for the PS4 version.
Community ManagerIf you purchased through the PSN store, you should still have access to the PS4 version. Did you also try logging in to the store in a web browser to see if you can initiate the download of it from there?
