Forum Discussion

1 year ago

Solved

epic

I buy ea fc 24 on epic games launcher then i linked my account to the ea app. But my game doesn't seen on ea library. I can't download it or do anything about it.

EA_Darko
1 year ago
Connection issues like this are something that you'd need to work on yourself @eniyiturkoyuncu.

You can try the steps here: https://help.ea.com/en-gb/help/faq/problems-playing-online/

But it may be a case that your ISP is the cause.

Darko

EA_Darko

Community Manager

1 year ago

Hey @eniyiturkoyuncu do you have more than one EA account?

Could be that you have logged into a secondary account rather than the one your account is linked to.

Try logging out and then testing any email account you have to see what happens.

Darko

eniyiturkoyuncu

1 year ago

@EA_Darko I detected the problem, I can't connect EA servers while i am on my home internet but when I connect my pc to mobile hotspot internet i can connect. How can i fix it?

EA_Darko
Community Manager
1 year ago
Connection issues like this are something that you'd need to work on yourself @eniyiturkoyuncu.

You can try the steps here: https://help.ea.com/en-gb/help/faq/problems-playing-online/

But it may be a case that your ISP is the cause.

Darko

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