@iTamTz It appears you've purchased the game for an incorrect region. For example, if you reside in the United States but desire the Portuguese or Brazilian language version, you'd need to buy the game from that specific region. Purchasing from the U.S. would provide you with the English version, as EA operates region-specific sites. This means if you live in the U.S. and want a Chinese or Portuguese version of the game, you wouldn't be able to get it through the U.S. site. We recommend reaching out to EA support to verify your game's version.