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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Have you read the link shared above @Ahmad_Shaker.

If that does not help then you need to speak with PSN support

Darko

Ahmad_Shaker's avatar
Ahmad_Shaker
2 years ago

@EA_Darko Yeah man. I read it thoroughly. Still nothing. As you can see in the attached snaps: I don't have the “upgrade” option on the game hub. Just “copy”, which basically downloads the ps4 version on my ps5 console. And in my library only the ps4 badge appears on the game icon. I also made sure that my psn account matches the disc region.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all, you will need to speak with PSN support in relation to this.


    Darko 

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