Forum Discussion

3 years ago

Solved

FC Beta Code Not Showing Game On Xbox After Redeemed

i redeemed my code for ea fc 24 on xbox and no game appeared in my games and apps. where is it? (cme dit - updating for tracking)

EA_Shepard
3 years ago
@prostarKFC89 Correct. That means that the code that was given was for that specific console and not both. The codes are always very specific. Sadly something that we don't have the ability to change.

EA_Shepard

Community Manager

3 years ago

@prostarKFC89 Hey, if the code is redeemed okay, this would show up in your owned games but some players are seeing a PGA image and not the FC Image. So if you are not seeing this in my games and apps, restart the console and go through your owned games.

prostarKFC89
3 years ago
@EA_Shepard i have restarted my xbox and i have found the ea sports fc 24 demo in my owned games now but only the series x/s version so i cant download it. is it specifically the next gen version only available?
- EA_Shepard
  Community Manager
  3 years ago
  @prostarKFC89 Correct. That means that the code that was given was for that specific console and not both. The codes are always very specific. Sadly something that we don't have the ability to change.
  - prostarKFC89
    3 years ago
    @EA_Shepard oh okay thank you for your help