FC Points

@derings10 Hey there,

I genuinely feel for your situation. It's truly frustrating when you've paid for something, experienced an issue, and then seem to run into walls trying to get it resolved. Having experienced similar issues in other games, I can understand the sense of urgency and stress.

You've clearly taken all the right steps, especially by providing detailed information and evidence to support your case. That said, forums and communities, while fantastic for bringing visibility to such problems, may not always get the immediate attention of those with the authority or capability to directly address such situations.

Since I'm just another player like you, I don't have the power to fix this, but here's what I suggest:

1.Forum Moderators: Often, EA forum moderators or community managers monitor these forums. It's possible they might escalate the issue if they see your detailed post.

2. Social Media: Consider reaching out to EA's customer support on platforms like Twitter. Public platforms sometimes get quicker responses because they're visible to a larger audience.

3. Refund through PlayStation: If EA is not able to provide a solution in a reasonable time frame, consider reaching out to PlayStation support. They might be able to offer a refund or further assistance since the transaction occurred through their platform.

4. Persistence: It's unfortunate, but sometimes being persistent is the key. Continue reaching out to EA's help channels.

Lastly, remember to always stay calm and respectful in your communications, even when frustrated. It tends to result in more favorable outcomes.

Really hope you get your FC Points soon or at least find a resolution to this. Hang in there!