Forum Discussion

1 year ago

FC24 ultimate team full of crashes and lags

I write to you today with a profound sense of regret and disappointment. As a devoted fan of the FC series since 2015, I eagerly anticipated the release of FC 24. However, it is with a heavy heart th...

itsouthy007

1 year ago

Hi there,
Here are the screenshots you requested me to send (check attachments)
Thank you for your intervention.

EA_Aljo

Community Manager

1 year ago

@itsouthy007

You've got a fair amount of packet loss which is contributing to the low score. Have you spoken with your ISP to see if they are noticing any issues with your connection?

@itsouthy007

Are you switching between a wired and wireless connection? If so, make sure you use a wired connection. Can you get me a screenshot of the match history? That is on the left side of the Connection Quality Report page.

all3l33
Seasoned Adventurer
1 year ago
So you are saying that the low score could be the problem for @itsouthy007 and the packet loss (0.04% which by the way, according with your (EA) graph is under the great section), how about my connection score (97 out of 100), having the same unplayable game with a 0.01% packet loss, stil my ISP?
Thanks,
- EA_Aljo
  Community Manager
  1 year ago
  @all3l33
  
  Even though it says great, anything under a 99 score indicates an issue. Can you get me the match history as I mentioned previously? I need to see which matches have the packet loss.
  - all3l33
    Seasoned Adventurer
    1 year ago
    Dear @EA_Aljo
    Could you kindly elaborate more in a techincal way your previously mentioned sentence : "anything under a 99 score indicates an issue"?
    Please note that your refference about a score below 99 representing an issue is absolutely absurd.
    Thanks,