Game does not Launch - EA App

The game keeps closing as soon as splash screen disappears. I have tried various solution methods to deal with that, but nothing has worked so far. I have contacted to EA support and I have been told that it's a problem with my account. Please help me to solve the problem or refund my payment.

Hello, i have contacted ea several times without ant resultd of their help working. I write this question in hope of any decent help to fix this issue instead of wasting my time with ea, they need to fix there support system maybe add a phone number. Onto the issue- once i load into ea from the ea app everything is fine until i choose the file and it automatically crashes sending me back to the ea app. Is there any fix?

@833MADMAN 

• Download and install all available Windows Updates
• Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Check your machine meets the below requirements: 

OS: Windows 10 - 64-Bit
Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
Processor(Intel): Intel Core i5-6600K @ 3.50GHz
Memory: 8 GB
Graphics Card(AMD): AMD Radeon RX 570 4GB
Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
Direct X: 12 Compatible video card or equivalent (feature level 12_0)
Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
Hard Drive Space: 100 GB

Thanks.

@EA_Barry You spamming that to every problem is incredibly unhelpful, you might as well not say anything.