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iga35's avatar
2 years ago

I was playing the game on EA Play and I switched to Epic but I'm having a connec

I bought the game through Ea play pro. I purchased it from Epic today, but another account was linked to this account. I removed the link to that account and also removed the link to Epic Games on the account I was playing on ea play pro. After doing these, I tried to link the account I played on EA Play Pro to the account I purchased through Epic Games, BUT WHAT I SEEED IT SAID IT WAS ALREADY LINKED TO ANOTHER ACCOUNT, I HAD ALREADY REMOVED THE LINK OF THAT ACCOUNT. Can you solve this as soon as possible?

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hey @iga35,

    Unfortunately if you already had an Epic account linked to your EA account, you won't be able to link a new Epic account. EA accounts can only ever be linked with one of a particular type of account in its lifetime, so while you can always relink the old Epic account, you won't be able to link a new one.
  • How friendly is the company for users? It would be nice to put a sign saying this when purchasing. Today the sale is over and I will have to pay extra money to my main linked account to purchase it. There is nothing as harmful as monopoly in the sector.

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