Missing FC points
I recently purchased FC Points and redeemed them on the EA APP on my PC but it’s been a bit more than 24 hours already and they are still not in my account. What do I do
Forum Discussion
EA_QueenBee
Community Manager
Community ManagerHey @XxMad_EMpiRExX,
So you redeemed them via our app? Just to make sure, do you also actually play on PC, or do you play on a console?
So you redeemed them via our app? Just to make sure, do you also actually play on PC, or do you play on a console?
I play on console
i play on console. is that a problem?
- EA_QueenBee@XxMad_EMpiRExX,
I think I see your problem alright. If you had to redeem that code via our app, that means that the code was for PC. And since FC 24 doesn't have any sort of cross progression, those points aren't going to be reflected on your console. You very likely have those points, and the code was redeemed correctly, just on the wrong platform.- @EA_QueenBee so what can be done?
