Community ManagerOnline play, no matter the game, very often has vulgar, inappropriate and offensive content generated by the players. Most frequently with communication via text and voice. This is one of the big reasons for the decision to have children reach a specific age before participating in online play.
I get that, but I don't believe a 'global' ban with no parental override is the correct approach. It's complete incompetence and frankly laziness on regulation makers and service provider parts. And having a 'one size fits all' approach is completely wrong in this day and age. It's like removing everyone's hands at birth to prevent them ever committing a crime, just because a minority of people do. Instead of letting law enforcement, you know, do their jobs. What's the point in having the 'report' feature and in turn Sony etc. blocking players from online play if there is such a global block in the first place, especially when he just uses my account to workaround it anyway.
But anyway - everything I've read says you have to be over 13 (I'm in the UK) - my son's account is 17 years old but FIFA/EA FC Ultimate Team/online mode still doesn't work - it never has. Why and how do I fix it? And then how do I transfer all of his purchases and progress to his own account.
All other games are absolutely fine for online play from his own account. So in this instance it seems an EA thing, not Sony/PSN.
Community ManagerThat sounds like a technical issue rather than an account issue. You're welcome to either start another thread for this issue or contact an advisor for assistance by opening a case here.
