Forum Discussion

2 years ago

Online service disabled on your account due to parental control

My 11 year old younger brother is being blocked from using online services (including Ultimate team) on EA FC 24 on PS4. When he tries to log on the following message appears: "Online service is di...

c39aeeb2c638c74

2 years ago

@EA_Aljo here's one I made (a lot) earlier: https://answers.ea.com/t5/Technical-Issues/16-yo-Child-Account-Blocked-Online/m-p/12440832#M48228

EA_Aljo

Community Manager

2 years ago

@c39aeeb2c638c741

We can't help with blocked accounts over Answers HQ. Please contact an advisor by opening a case here so they can assist.

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Online service disabled on your account due to parental control

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