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Albino-Fish00's avatar
Albino-Fish00
2 years ago

Online service disabled on your account due to parental control

My 11 year old younger brother is being blocked from using online services (including Ultimate team) on EA FC 24 on PS4. When he tries to log on the following message appears: "Online service is di...
misterstick's avatar
misterstick
Rising Newcomer
2 years ago

How do I allow my child to continue playing ultimate team. He has been playing it for around 6 months and now it is saying restricted access. How do I change this?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hello, @misterstick 

Unfortunately, as long as they are on a child account, they won't be able to play until they get to the minimum age requirement for your country. Those details can be found here.

  • misterstick's avatar
    misterstick
    Rising Newcomer
    2 years ago

    Why has this only recently happened? Spent months building a team to now lose it?

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