Forum Discussion
EA_Barry
Community Manager
2 years agoFirst, try booting in Safe Mode and choose Option 5, Rebuild Database:
https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
It is possible your PS5 is overheating.
Clean the vents, fan blades and also the heatsinks (parts that you can get to) with a can of compressed air held vertically.
Check the PS5 documentation for info on using a vacuum on the specific holes in the console body.
Thanks.
2 years ago
Thanks, Ive done the first bit already to no success, I will certainly look at cleaning the fans and report back
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