PS5 crashing after 20 mins
Over the last few days (around 4) i can only keep the game open for around 20 mins until it freezes and crashes and takes me to the PS home screen, this can be when playing a game, navigating the men...
Forum Discussion
EA_Barry
Community Manager
Community ManagerFirst, try booting in Safe Mode and choose Option 5, Rebuild Database:
https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
It is possible your PS5 is overheating.
Clean the vents, fan blades and also the heatsinks (parts that you can get to) with a can of compressed air held vertically.
Check the PS5 documentation for info on using a vacuum on the specific holes in the console body.
Thanks.
@EA_Barry any further suggestions?
Can I get some more help with this please? Ive paid for a game I cannot simply play
I've had the same issue today during games. It's lost me several thousand points in squad battles.
When playing it suddenly stops and says 'the servers can't access my request' or something along those lines. Then when I go back on then match has gone down as a 3-0 loss. Not acceptable when we've paid for these games and are being done out of achievements and progression!
Does it take you straight to the PS dashboard?
Ive tried playing the ps4 version for now because thats all i have but my god its awful
