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Kaopancgghaha's avatar
Kaopancgghaha
2 years ago

Redeem An Ultimate Edition Of FC 24 And Didn't Get Any Fc Points

(Renew) When I'm Press The Redeem Content Ultimate Edition I Didn't Get Any Points Do I Have To Wait  Or There's Any Problems? Cause When I Pressed The Button And Access To The Game It'...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 years ago

Do you mean that you have a case open already about this @Kaopancgghaha?


Darko 

Kaopancgghaha's avatar
Kaopancgghaha
2 years ago

He doesn't answer me quite

So i've made the second one and i've found you

By the way i didn't see anything quite as my issue

I've redeem it and It's said i'll earn 4,600 FC points

@EA_Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @Kaopancgghaha you will need to wait for the team to respond.


    There is nothing more that we on AHQ can do to assist with account related issues like this.

    Darko 

  • Kaopancgghaha's avatar
    Kaopancgghaha
    2 years ago

    How can i connect the team cause it's been a while (8 days)

    @EA_Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    The only way to speak with the team is using the link shared above @Kaopancgghaha.

    What is the status of your case when you check it?

    Darko

  • Kaopancgghaha's avatar
    Kaopancgghaha
    2 years ago

    Sorry?

    what do you mean? (i'm little bit weak at english)

    @EA_Darko 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 years ago

    What does it say when you check your case @Kaopancgghaha?

    Does it say waiting on player or something else?

    Darko

  • Kaopancgghaha's avatar
    Kaopancgghaha
    2 years ago
    @EA_Darko Check my case in the link that you're sending to me?
    If that's maybe i didn't see it say anything
    but if you're want proof i'll send to you

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