Relinking
I previously unlinked my ea account from my sony account and i want to relink it back and when i talk to live chat they tell me wait 24 hours and its already been 2 days what do i do
Forum Discussion
6 Replies
EA_QueenBeeCommunity Manager
Hey @KMT2001MAH,
Are you getting an error when you try to link your PlayStation account again? If so, what does it say?It says
Your accounts can’t be linked because the EA Account for ka*****@gmail.com was previously linked to the PlayStation® Network account for next_moccasin4. An EA Account can only be linked to one PlayStation® Network account in its lifetime.
- EA_QueenBee
Ah, unfortunately that isn't something that's going away with time. As the error you're getting says, an EA account can only ever be linked to one of a specific type of platform in its lifetime. If you look at our unlinking article:
You can unlink your platform accounts from your EA Account if you want to link them to a different EA Account, as long as that EA Account has never had the same account type linked to it before in its lifetime.
That means if you unlink an Xbox gamertag from your EA Account, you can’t link a different Xbox gamertag to it in the future.
If you're trying to relink your PlayStation to its old EA account, then it must have been linked to a different account than the one you're trying to link with now. As for if you're trying to link a new PSN account to your EA account, I'm afraid that isn't possible.
No i am trying to relink to old email but i dont even have the option it just gives the error message right away
- EA_QueenBee@KMT2001MAH,
If you're trying to link it to an old account, then it much be a different account than the one you're trying to link to, as that's already been linked to a different PlayStation account.
Or is next_moccasin4 the PSN ID you're trying to link? next_moccasin4 is the one am trying to link to
