unable to purchase fc 25
unable to purchase fc 25 from both ea app app and steam.. tried with multiple cards debit and credit.. but during purchase it always goes to transaction cancelled after providing card details... what is the problem here?
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2 Replies
EA_PulsarCommunity Manager
Hey @SJEET2091 If you experience this issue in two different stores, first check to see if you have a VPN active or any other programs running in the background that might be causing the problem. If you've made several repeated attempts with your cards, wait for a while to ensure that the bank isn't blocking any further attempts.
i use no vpn..nothing running is background..i tried with two different card in my pc on steam. i asked my friend to try..he tried to purchase it in his pc with my account on ea app..also failed somehow..in ea app whenever tried to provide card details the page automatically gets refreshed..so cannot progress from there.. AND IN STEAM IT IS ALWAYS THIS
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