Forum Discussion

jacky239's avatar
2 years ago
Solved

Unjust, unexplained ban

My EAFC account has been banned for seemingly no reason. I play the game every game and it is important for my mental health. My state of mind has deteriorated since the ban since I am unable to play...
  • EA_Darko's avatar
    2 years ago

    You will need to speak to our Terms of Service team @jacky239.

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

    Darko

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